Privacy Policy

We may collect the following types of information when you use our website or services:

We use the information we collect to:

• Respond to your inquiries, quote requests, and customer service needs
• Process orders, arrange deliveries, and manage your account
• Improve our website, products, and services based on usage patterns
• Send important updates about your orders or our services
• Comply with legal obligations and protect against fraudulent activity
• Analyze website traffic and performance to enhance user experience

We will never sell your personal information to third parties for marketing purposes.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us with website hosting, email delivery, analytics, and shipping logistics
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of Rights: To protect the rights, property, or safety of IBC Recycle Services, our customers, or the public

All service providers are contractually obligated to handle your data securely and only for the purposes we specify.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure storage of personal data with access controls
• Regular security assessments and updates
• Employee training on data protection best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Opt out of marketing communications at any time
• Do Not Sell: We do not sell your personal information; however, you may still submit a request to confirm this

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.